Support
Answers to common questions about Beyond Smoke: Day 0. If your question is not listed, email support for a personal reply.
Frequently Asked Questions
Is Beyond Smoke: Day 0 free?
Yes. The app is free to download and use on iOS and Android.
How do I sign in?
Sign in with Apple or Google. Your quit data syncs with your account, so your progress is kept if you change or reinstall your phone. We never receive your Apple or Google password.
I slipped. Do I lose my progress?
No. Tap “Had a slip?” to restart your quit clock. The current time is already set, and your previous trophies remain.
What is Craving SOS?
SOS gives focused support when an urge hits: a timed “ride the wave” countdown, guided breathing, and techniques to get through the next few minutes. It's always one tap away in the bottom bar.
How do notifications work?
With your permission, the app schedules local notifications on your device for health milestones, trophies, and optional reminders. You can turn them off in the app or in your device settings.
How do I delete my account and data?
Delete your account directly from Profile, or email beyondsmokeday0@gmail.com from the address linked to your account. Personal data is deleted or anonymised normally within 30 days; residual backups are removed within about 90 days. Uninstalling the app does not delete your account.
Is this medical advice?
No. Beyond Smoke: Day 0 provides motivational support for quitting cigarettes. It is not a medical device and does not provide diagnosis or treatment. If you need clinical help, talk to a healthcare professional.